FAQ

How can we help you ?

Find the most frequently asked questions here.

When will the request reach me?

Depending on the shipping company and the responsible in charge of delivery , we provide Fast Delivery Because responsible based in major cities, it usually takes 1 to 3 days for the order to be delivered.

Is there a delivery outside the country?

Yes. the shipping companies with which we work, deliver with DHL service in all countries.

You can apply for a delivery outside the country to the store team via our instagram or facebook by providing information.

If I have a product with a manufacturing defect?

, in case of a defect on the product, it was agreed to return, the shipping value of the company is calculated, and the freight is returned to the customer. As for the value of the product, it is not calculated for the customer according to the return policy.

I want to order large quantities. Is there a discount?

The store offers a delivery service for orders of large quantities and there is a discount ranging between 10-20% on certain products. You can contact us directly via the contact page and inquire about the quantities.